# Khaznati

> Khaznati is a UAE marketplace app for buying and selling second-hand, pre-loved things. A courier collects each sold item from the seller's door, the buyer's payment is held until delivery is confirmed, and sellers pay zero commission.

## Key facts

- Khaznati (Arabic: خزنتي) is a marketplace for second-hand, pre-loved items in the United Arab Emirates, covering all seven emirates.
- Buying, selling and messaging happen in the Khaznati app for iPhone and Android. The website lets you browse listings, read guides and estimate what an item is worth.
- Selling is free to list and has zero commission: the seller is paid the full item price. The only optional seller cost is a 24-hour boost at AED 6, taken from the payout only if the item sells.
- Buyers pay a buyer-protection fee of 8% of the item price plus AED 4 (this also covers payment processing), and the courier's delivery charge at cost. Both are shown at checkout before paying.
- When an item sells, a courier collects it from the seller's door and delivers it to the buyer. There are no meet-ups.
- The buyer's payment is held until delivery is confirmed. The buyer then has 48 hours to confirm or report a problem; after that the payment is released to the seller.
- Payouts go to the seller's UAE bank account (IBAN), usually within 48 hours of the payment being released.
- Sellers verify their identity with an Emirates ID and a UAE mobile number before they can be paid out.
- If an item doesn't arrive or isn't as described, the buyer reports it in the app within 48 hours of delivery; Khaznati reviews the claim and refunds the buyer in full if it is upheld.
- Prices are in UAE dirham (AED). The app is available in English and Arabic.
- Support: support@khaznati.app, or WhatsApp +971 58 506 9545.
- Operated by Rafill Management Consultancies - FZCO, a company registered in the United Arab Emirates.

## Pages

- [Home](https://khaznati.app/): What Khaznati is, how buying and selling work, and the latest listings.
- [Browse the marketplace](https://khaznati.app/browse): All live listings, searchable and filterable by category, emirate, condition and price.
- [Sell on Khaznati](https://khaznati.app/sell): How selling works, what you can sell, costs, and a seller FAQ.
- [What's it worth? (price estimator)](https://khaznati.app/estimate): Free tool: describe an item and get a rough AED resale range for the UAE.
- [Download the app](https://khaznati.app/download): App Store and Google Play links.
- [Help centre](https://khaznati.app/help): Answers about selling, buying, fees, delivery, payouts and accounts.
- [Trust & safety](https://khaznati.app/trust-safety): Seller verification, held payments, buyer protection and reporting.
- [Blog](https://khaznati.app/blog): Guides on buying and selling second-hand in the UAE.
- [About us](https://khaznati.app/about): Who we are and what we stand for.
- [Press](https://khaznati.app/press): Company facts and media contact.
- [Contact](https://khaznati.app/contact): Email, WhatsApp and help centre.
- [Terms of Use](https://khaznati.app/terms): The terms that govern using Khaznati.
- [Privacy Policy](https://khaznati.app/privacy): How personal data is collected and used.
- [Delete your account](https://khaznati.app/delete-account): Permanently delete an account without the app.

## Guides

- [Leaving the UAE? How to sell everything before you move](https://khaznati.app/blog/selling-everything-before-leaving-uae.md): Start eight weeks out, list the big things first, and don't close your bank account too early. A practical plan for selling up before you leave the UAE.
- [How much is my used stuff worth? A pricing guide for the UAE](https://khaznati.app/blog/how-much-is-my-used-item-worth-uae.md): A ten-minute method for pricing anything second-hand, plus rough resale ranges for phones, furniture, fashion and kids' gear in the UAE.
- [How to sell pre-loved abayas and modest fashion online in the UAE](https://khaznati.app/blog/sell-abayas-modest-fashion-online-uae.md): Where to list, how to photograph black on black, measuring abaya length and pricing for Ramadan and Eid. A seller's guide to modest fashion resale in the UAE.
- [Selling your iPhone in the UAE: wipe it, price it, ship it](https://khaznati.app/blog/sell-used-iphone-uae.md): Sign out before you erase, screenshot your battery health, and skip the car-park meet-up. A step-by-step guide to selling a used iPhone in the UAE.
- [Where to sell second-hand in the UAE: flea markets, classifieds and apps compared](https://khaznati.app/blog/where-to-sell-second-hand-uae.md): Flea market pitch, classifieds meet-up, consignment commission or courier pickup? What each way of selling second-hand in the UAE costs you in fees, effort and risk.

## Searching listings

Build a search URL on https://khaznati.app/browse with these query parameters (all optional, combinable):

- `q`: free-text search, e.g. `?q=iphone`
- `cat`: category path of keys joined by `/`. Top-level keys: `WOMEN` (Women), `MEN` (Men), `KIDS` (Kids), `HOME` (Home), `ELECTRONICS` (Electronics), `ENTERTAINMENT` (Entertainment), `HOBBIES` (Hobbies & collectables), `SPORTS` (Sports). Example: `?cat=ELECTRONICS`
- `em`: emirate. Keys: `DUBAI`, `ABU_DHABI`, `SHARJAH`, `AJMAN`, `RAS_AL_KHAIMAH`, `FUJAIRAH`, `UMM_AL_QUWAIN`
- `cond`: condition (repeatable). Keys: `NEW_WITH_TAGS` (New with tags), `NEW_WITHOUT_TAGS` (New without tags), `VERY_GOOD` (Very good), `GOOD` (Good), `SATISFACTORY` (Satisfactory), `NOT_FULLY_FUNCTIONAL` (Not fully functional)
- `min` / `max`: price range in AED
- `sort`: `price_asc` or `price_desc` (default newest first)

Example: https://khaznati.app/browse?q=stroller&em=DUBAI&max=500&sort=price_asc

Each listing has its own page at `https://khaznati.app/l/{id}` with the price, condition, specs, seller area and Product structured data. Buying happens in the app.

## Apps

- [Khaznati on the App Store](https://apps.apple.com/app/khaznati/id6787138273)
- [Khaznati on Google Play](https://play.google.com/store/apps/details?id=app.khaznati)

## Optional

- [Full text for LLMs](https://khaznati.app/llms-full.txt): every help centre answer, the seller FAQ and all guides in one file.
- [Sitemap](https://khaznati.app/sitemap.xml)